The course
Fraud Protection Fundamentals
Five short, practical modules that teach you to recognise the scams that target your money — and exactly what to do when you spot one. Work through them in order, or jump straight to the topic you need. No technical background needed.
Fraudulent Calls & Texts
Spot the scripts scammers use when they call or text pretending to be your bank — and learn the one habit that keeps you safe: hang up and verify.
Account Takeover Protection
Strong unique passwords, password managers, multi-factor authentication, and what to do fast if you think your account is compromised.
Phishing Email Recognition
Check the real sender address, inspect links before you click, and recognise the common signs of a fake — before you hand over your details.
Credit Card Security
Card-not-present risk, secure sites, virtual card numbers, monitoring for unfamiliar charges, and knowing your dispute rights.
Verification & Reporting Skills
Verify independently using sources you find yourself, read email threat-detection signals, and know exactly how to report a scam.
💡 The one habit that defeats nearly every scam
Across every module you'll learn the same simple, powerful habit: stop, don't trust what's handed to you, and verify independently — always using the official number on the back of your card or your bank's official app, never the contact details a caller, text, or email gives you.
Providing this training to your clients?
Financial institutions licence BankGuard Academy to give the full course and the six lobby posters to their new and existing clients free, as a service.