The course
Fraud Protection Fundamentals
Eleven short, practical modules that teach you to recognise the scams that target your money and exactly what to do when you spot one. Work through them in order, or jump straight to the topic you need. No technical background needed.
Educational program: BankGuard Academy teaches fraud-prevention habits. It is not legal, financial, or investment advice, and it is not a substitute for the institution's own regulatory-mandated training or required disclosures.
Fraudulent Calls & Texts
Spot the scripts scammers use when they call or text pretending to be your bank — and learn the one habit that keeps you safe: hang up and verify.
Account Takeover Protection
Strong unique passwords, password managers, multi-factor authentication, and what to do fast if you think your account is compromised.
Phishing Email Recognition
Check the real sender address, inspect links before you click, and recognise the common signs of a fake — before you hand over your details.
Credit Card Security
Card-not-present risk, secure sites, virtual card numbers, monitoring for unfamiliar charges, and knowing your dispute rights.
Verification & Reporting Skills
Verify independently using sources you find yourself, read email threat-detection signals, and know exactly how to report a scam.
QR Code Scams
A QR code is just a web link wearing a square — and a printed square can point anywhere. Learn the one habit that defeats every QR scam: read the destination before you scan.
Instant Payment Scams
Instant transfers — Zelle, FedNow, Venmo, cash apps, wires — arrive in minutes and are effectively irreversible, which is exactly why scammers demand them. Learn to spot their scripts.
Check Fraud & Mail Theft
Check washing, gel ink, safe mail habits, monitoring, and stop-payment — keep the paper trail scammers love from becoming a route into your account.
Romance & Investment Scams
Pig-butchering and crypto cons that run for weeks or months — and why you should never send money or crypto to someone you've never met in person.
Business Email Compromise
Out-of-band verification of payment-instruction changes and dual approval on wires — the defences that stop fake-invoice and vendor-switch fraud.
Protecting Older Loved Ones
The trusted-contact habit and how to spot the warning signs of elder financial exploitation — and what to do before harm is done.
💡 The one habit that defeats nearly every scam
Across every module you'll learn the same simple, powerful habit: stop, don't trust what's handed to you, and verify independently — always using the official number on the back of your card or your bank's official app, never the contact details a caller, text, or email gives you.
Providing this training to your clients?
Financial institutions licence BankGuard Academy to give the full course and the six lobby posters to their new and existing clients free, as a service.