BankGuard Academy
Accessibility Statement
Our whole subject is people being able to trust what they read. That only works if everyone can read it — including people who use screen readers, keyboard navigation, screen magnification, or high-contrast settings.
Last reviewed and updated: 17 September 2026 · Applies to bankguardacademy.com and the training we publish there
The short version
- We aim at WCAG 2.1 Level AA for this site and the course materials we publish.
- We audited the site on 17 September 2026 and fixed everything the audit found.
- We don't claim full AA conformance yet — automating a check only finds part of it.
- Every page has a skip-to-content link, one clear heading, and labelled navigation.
- The whole experience works with a keyboard alone, no mouse required.
- If something gets in your way, email us and we'll fix it or send you the material another way.
Who this applies to
BankGuard Academy is licensed to financial institutions — banks, lenders, credit-card issuers, credit unions — which offer our security training to their clients free of charge. Those clients include people of every age and ability, so the training has to work for older eyes, for screen-reader users, for people who navigate by keyboard, and for anyone reading the printable lobby materials on paper.
This statement covers the public website, the licensed course pages and the printable poster material we publish. It is not about the accessibility of a licensed institution's own website or banking app — those are theirs, and we can't speak for them.
What we're committed to
WCAG 2.1 Level AA is our target for this site and for the course material we publish: the widely used standard behind most ADA-related vendor-diligence questions that institutions ask about digital content.
In plain terms, that means we aim for content that:
- can be read and operated with a keyboard alone, with a visible focus indicator;
- uses text that meets AA contrast ratios against its background, and never relies on colour alone to make a point;
- is structured with real headings, landmarks and labels, so assistive technology can make sense of it;
- zooms and reflows without hiding content — the site is usable down to a small phone screen and up to 200% zoom on a desktop;
- states its language, so screen readers pronounce English and Spanish content correctly;
- presents the printable material as real, selectable text rather than pictures of text.
What we've done
On 17 September 2026 we ran a structured accessibility review of the site: automated WCAG 2.1 A/AA checks (axe-core, driven through a headless browser in our own build process) across the public pages, the licensed course pages, the poster downloads and two of the print-ready views, plus a manual pass for keyboard order, focus visibility, heading structure and the accessibility of the print layouts.
Everything that review flagged on the public site has been fixed:
- A skip-to-content link on every page, visible as soon as it receives keyboard focus, so you can jump past the navigation.
- Contrast raised to AA for small text and buttons — the teal used for taglines, footer links and buttons is now dark enough to meet the 4.5:1 minimum for normal-size text.
- Every page has a declared language (
lang="en"for English,lang="es"for the Spanish materials), one level-one heading, and a logical heading order. - Landmarks and labels: header, main, footer and every navigation region are labelled, so you can move between regions by shortcut key.
- The access-code form has a programmatic label tied to its input, a real submit button, and an error message announced as text rather than colour alone.
- Focus stays visible on links, buttons and the code field — nothing on the site suppresses the focus indicator.
- No images of text anywhere. The logos and icons are decorative SVG marked as such, and every poster's wording is live text and real text in the PDF.
- Print layouts checked for dropped text: the 11 × 17 in posters, the Spanish set and the 8.5 × 11 in core-habits sheet render their full text when printed or saved as PDF.
Known limitations
We would rather tell you exactly where we stand than claim a clean bill of health we haven't earned.
- We don't claim full WCAG 2.1 AA conformance. WCAG 2.1 AA is our target and the automated and manual pass described above is what we hold ourselves to today. Automated testing only detects part of what matters, and we haven't yet commissioned an independent third-party audit with assistive-technology users.
- Payment is handled by Stripe, outside our control. The pricing buttons open a checkout page hosted by Stripe, which sets its own accessibility standard and publishes its own accessibility statement. We choose Stripe partly because payments never touch our servers — but if a Stripe page is a barrier for you, email us and we'll take the licence by another route.
- Typefaces come from Google Fonts. The site loads the Inter typeface from Google's font service, a delivery we don't operate. If a font request fails, the site falls back to the system font and stays fully readable.
- The poster previews are scaled down on screen. Each poster is designed as 11 × 17 in print artwork, so the preview thumbnail on the posters page is a small reproduction. The full wording is always available as text in the print view and as selectable text in the downloadable PDF.
- Spanish is our only full translation so far. The Spanish poster set, core-habits sheet and course module are complete; other languages are available on request rather than off the shelf.
- No accessibility overlay. We deliberately don't add a third-party "accessibility widget": they tend to conflict with the assistive technology people already use, and the site runs no third-party scripts at all.
Tell us about a barrier — and how we can help
If any part of this site, the course or the printable material doesn't work for you, we want to know. Email bankguard-academy-c68468aa@ctomail.io.
It helps if you tell us the page you were on, what you were trying to do, and the browser, device or assistive technology you use — but a plain description is enough. We read every message, we'll reply, and if something is broken we'll tell you what we changed. If a page or document simply doesn't work for you, we can also supply the same material in another form, for example large print, plain text, or on paper.
This is the same address we use for licensing and enterprise enquiries, so a message about accessibility lands in the same inbox as everything else.
Changes to this statement
We review accessibility when we ship new material, and we update this page and the date at the top whenever something changes. The current version always lives at bankguardacademy.com/accessibility.
Looking for how we handle information? See the Privacy Policy.
This page describes accessibility practice only. It isn't legal advice, and the course we publish is fraud-prevention education — not financial, legal, or investment advice.